Contact
Email karya.poyraz@gmail.com. You will get a reply from the developer, usually within a day or two. If a story did not load, please tell us your device language and roughly when it happened.
Questions parents ask
How do I restore Bedtime Pro on a new device?
Open Parent Space (you will be asked a quick parent check), open the Bedtime Pro screen and tap Restore. Use the same Apple ID that started the subscription. Bedtime Pro supports Family Sharing, so family members in your Apple family group can use it on their own devices.
How do I cancel my subscription or free trial?
Open iOS Settings → [your name] → Subscriptions, choose Bedtime Story Maker and tap Cancel Subscription, or use Parent Space → Manage in the app. Cancel at least 24 hours before the trial or period ends to avoid the next charge. You keep Pro until the end of the period you paid for.
How do I get a refund?
All payments go through Apple, so refunds are handled by Apple, not by the developer. Request one at reportaproblem.apple.com, or see Apple's guide Request a refund for apps or content.
Where are my child's name and stories stored?
On your device only. The child profile (first name, age, favorite themes), finished stories and illustrations are saved locally by the app and are not synced or uploaded. To write a new story, the app sends our story service only anonymous settings: theme, mood, length, language, a coarse age range and a random app identifier used to prevent abuse. Your child's name is never sent; it is filled in on your device. Details are in the Privacy Policy.
A story won't load. What can I do?
New stories are written by our story service, so you need an internet connection. If you see "Couldn't reach the story server", check Wi-Fi or mobile data and try again in a minute. In English, the app can fall back to built-in offline stories. If it keeps failing, email us.
Is it safe for young children?
Yes. Stories are calm and kind by design, with no villains or scary moments. The app shows no ads and uses no tracking or analytics. Purchases, settings and links are behind a parent check.
How do I delete everything?
Parent Space has an option to delete all data, which removes profiles and saved stories from the device. Deleting the app also removes all of its data. There is nothing stored on our side to delete.